Frequently Asked Questions

Beard oil hydrates the skin under your beard and softens the hair. That stops itch, cuts down on beard dandruff and makes your beard easier to manage.

• Beard Oil: hydration and skin health
• Beard Balm: light hold and styling
• Beard Butter: deep conditioning and softness

Most guys use oil every day and add balm or butter depending on whether they want hold or extra softness.

Put a few drops in your palms, rub them together and work it into your beard, reaching the skin underneath. Start with 3–5 drops and add more for a longer beard. It works best right after a shower. See our how-to guide.

Yes. Itch and flakes come from dry skin. Our formulas hydrate the skin under your beard, which is what fixes the problem.

No. Our oils absorb into the skin and hair and leave your beard soft, not oily.

Yes. Oil works at any length. It softens new growth and calms the itchy early stage.

Our beard oils blend castor, coconut, sweet almond, argan and jojoba oils with an IFRA-compliant fragrance oil. The full ingredient list is on every product page.

Our beard oils contain sweet almond oil (a tree nut) and coconut oil. If you have a nut or coconut allergy, check the ingredients on each product page and ask your doctor before using it. If you have sensitive skin, try a small patch first.

In the USA. Every order is made to order and ships from our shop in Franklin, Tennessee.

Yes. Our natural deodorant and cologne come in the same character scents, no beard required.

We don't make generic scents. Every product is built around a character, a story and a scent you can't get anywhere else. More than 400,000 orders shipped and 40,000+ reviews averaging 4.7 stars.

Take our Scent Quest: 6 quick questions that match you to a scent family. Or browse by family: Sweet & Dessert, Woods & Outdoors, Fruity & Tropical, Fresh & Clean, Cologne Inspired, Tobacco & Leather and Spirits & Spice.

Every scent is tied to a character in the Fable universe, so each product has its own identity, story and personality. Meet the characters.

Noticeable but not overwhelming. They're made for everyday wear.

Most customers get all-day scent. Many blends change as they wear and reveal different notes over time.

Yes. See our unscented beard care.

Yes. Most characters come in oil, balm, butter, wash, conditioner, deodorant and cologne. Our kits and Ultimate Bundles put a character's products together and cost less than buying them separately.

Our worry-free scent exchange has you covered. Email customerservice@fablebeardco.com within 90 days and we'll exchange it for a scent you'll love.

Most don't. Many releases are limited and retire, which is part of what makes collecting Fable fun. See our limited scents while they last.

Every order is made to order and ships within 1–2 business days.

• US: 1–3 business days after it ships (USPS)
• Canada & international: 7–21 business days after it ships, depending on customs

Yes, on orders of $75 or more.

Yes. Import duties, taxes and fees aren't included in the price and are paid by the buyer on delivery. Tracking may stop at the border.

We email you a tracking link as soon as your order ships. Can't find it? Check your spam folder or email customerservice@fablebeardco.com.

Email customerservice@fablebeardco.com with your order number and we'll make it right.

Orders are made and shipped fast, so email customerservice@fablebeardco.com as soon as possible. If it hasn't shipped yet, we'll do our best to help.

Every order has a 90-day satisfaction guarantee. Damaged product, missing package, wrong scent or you just don't love it: email customerservice@fablebeardco.com and we'll exchange it or refund you.

Email customerservice@fablebeardco.com before sending anything back and we'll walk you through it. Exchanges usually process in 1–2 business days. Refunds take 3–5 business days and go back to your original payment method.

Sorry about that. Email customerservice@fablebeardco.com with your order number and a photo, and we'll send a replacement.

Yes. Clearance items, mystery products and giveaway prizes can't be returned or exchanged.

Enter it in the Discount code box at checkout. If you came from one of our links, your code may already be applied. One code per order.

Yes. Use code FIRST for buy one, get one free on your first order.

• Only one code works per order, and codes can't be combined.
• Some codes need a minimum number of items or a certain product type.
• Sale and clearance items may be excluded.
• Some codes, like FIRST, are one use per customer.

Still stuck? Email customerservice@fablebeardco.com.

Major credit and debit cards, Shop Pay, PayPal and Google Pay. You can also split your order into 4 interest-free payments with Sezzle.

Yes, from $50 to $1,000. Get a gift card.

Get your favorite scents delivered on a schedule. Learn more, or manage your subscription on the My Subscriptions page.

Our members-only club with exclusive scents and offers. Join the Inner Circle.

We run daily, weekly and monthly giveaways. Sign up below to enter. See the rules and recent winners.

Yes. Apply to be an affiliate or an ambassador.

Yes. See our retailer information or contact us.