Fable Beard Co | Policies
WE OFFER HASSLE FREE RETURNS
RETURN POLICY
Every order placed with Fable Beard Co is backed by a no-hassle 100% 90-Day Satisfaction Guarantee!
Damaged products, missing packages, buyers remorse, unlike scent, it doesn't matter. We will take care of all of it with a quick email to customerservice@fablebeardco.com
If you don't love it, just email us and we will exchange it for you, no questions asked, If you want you can return it to us for a complete refund to the following address. Though we encourage you to keep the products or gift them to a friend as we can not re-use or resale these products once they leave our warehouse.
Exchanges are usually processed in 1-2 business days. In the rare event, that you request a full or partial refund please allow 3-5 business days for this refund to process through your financial institution. All refunds are returned to the method of payment you used at the time of checkout of your order.
Please send us an email to customerservice@fablebeardco.com so one of our customer service reps can help you with a hassle-free return or exchange before shipping your order back to us. Or just give us a call at 540-319-0415
Fable Beard Co
105 SE Parkway Ste 110
Franklin, TN 37064
540-319-0415
What if my order never arrives or is stolen?
Please email customerservice@fablebeardco.com
What if my order is damaged?
If your order has defects email customer service@fablebeardco.com and we will be happy to work with you to remedy the situation.
Order Changes | Cancellations | Returns
Restrictions apply to all promotions. Promotions are only effective during the specified date range when the appropriate coupon code is used. Promotion discounts cannot be retroactively applied to previous orders even if those orders have not yet shipped. All sale items are final sale and cannot be refunded or exchanged. When coupon codes are offered online or in our newsletter only one coupon code may be applied per purchase.
Shipping
Our Current Lead Time Is 1-2 Business Days.
- All Products Have A Lead Time As They Are Made To Order.
Lead Time + Shipping Time = How Long It Takes For Your Order To Arrive.
SHIPPING TIME FRAMES | DOMESTIC
USPS FIRST CLASS SHIPPING
Lead time + 1-3 business days | Including Door-to-door tracking | Automatically includes insurance up to $50
SHIPPING TIME FRAME | CANADA & INTERNATIONAL
PLEASE NOTE: IMPORT DUTIES, TAXES, AND CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. THESE CHARGES ARE THE BUYER'S RESPONSIBILITY AND MUST BE PAID AT THE TIME OF DELIVERY. TO REMAIN ETHICAL IN OUR BUSINESS PRACTICES, WE CANNOT MARK INTERNATIONAL SHIPMENTS AS "GIFTS" Fable Beard Co. IS NOT RESPONSIBLE FOR CONFISCATED, DESTROYED, OR REJECTED SHIPMENTS BY CUSTOMS. THANK YOU FOR UNDERSTANDING.
USPS FIRST CLASS INTERNATIONAL
Lead time + 7-21 business days | Dependent on customs
Tracking to the border (door to door is inconsistent)
Privacy | Security
Fable Beard Co. respects each and every one of our customer’s right to privacy. At no time will any business information (name, business address, phone number, purchase history, credit card information, etc.) given to us be sold to any other party. Meaning we do not release any information about you to other companies. Fable Beard Co. collects your name, shipping and billing address, phone number, and email when you shop and register with us. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service now and for the years to come.
During the on-line order process, our secure order form requests contact, billing, and financial information. Contact information from the order form is used to send orders and information of promotions/sales from our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The billing and financial information we collect is used only to bill you for the products you have purchased.
You may opt out of any future contacts from us at any time.
Any further questions or concerns please feel free to contact us by visiting our contact us page HERE.
Giveaways
Although Fable Beard Co works diligently to ship out promotional products in a timely manner. Due to the nature of receiving a free product you may be subject to delayed shipping times. *We reserve the right to ship out any giveaway, promotion, or free request within 180 days from confirmation.
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Let customers speak for us
from 26457 reviewsThis is my favorite so far. The burbon scent is strong, but not overpowering. You also get hints of vanilla and cinnamon.
My wife loves this one.
It's very fresh and a good contrast from some of the bolder butters I use.
The Barkeep - An Unscented Beard Butter
Can't go wrong with this one
Really liked this one
5 stars with this scent really like the leather scent my top 5 sent
Strong leather at the start, but once it breathes a little everything else really starts to pop!
So I ordered The Hero (Great scent btw) With it came The Charmer. This scent really has something going for it. Since my first order I have ordered multiple times and have been a big fan of Fable.
I've been waiting for this scent to come back in stock it smells absolutely amazing
Love the products and love most of everything I have gotten, Red King being the only one that falls short for me Minotaur, and Krampus being my favorites so far.
Oh, im in love with this scent. Makes me want a bowl of cereal anytime I wear it. My wife really enjoys the scent and how soft my beard is.
Super yummy smelling, pairs excellent with the Djinn scent. So thankful for it coming with it. FABLE you guys make some top tier products. MY BEARD has not felt this healthy and good in awhile. I applaud you guys and will be a long life buyer.
The Barber oil is one of the top 3 out of the first order I received. Reminds me of the red hots candy. Marksman and Distiller are easily in the top 3 as well. Pleased with the first order! I placed a second order shortly after I received my first and that was delivered today.
Smells like grape skittles 👍
I have a lot of Fable products and this is one of my new favorites! I got nearly the whole set and I'm very happy and already thinking about buying a backup. I love how strong it smells. It leaves my whole bathroom smelling great after applying. It smells strongly of incense but it does go through a few phases while you are wearing it, ending with a nice sandalwood smell.
Love this scent!