Fable Beard Co | Policies


 

WE OFFER HASSLE FREE RETURNS

RETURN POLICY

Every order placed with Fable Beard Co is backed by a no-hassle 100% 90-Day Satisfaction Guarantee! 

Damaged products, missing packages, buyers remorse, unlike scent, it doesn't matter. We will take care of all of it with a quick email to customerservice@fablebeardco.com

If you don't love it, just email us and we will exchange it for you, no questions asked, If you want you can return it to us for a complete refund to the following address. Though we encourage you to keep the products or gift them to a friend as we can not re-use or resale these products once they leave our warehouse. 

Exchanges are usually processed in 1-2 business days. In the rare event, that you request a full or partial refund please allow 3-5 business days for this refund to process through your financial institution. All refunds are returned to the method of payment you used at the time of checkout of your order. 

Please send us an email to customerservice@fablebeardco.com so one of our customer service reps can help you with a hassle-free return or exchange before shipping your order back to us.

331 Premier Ct S
Ste 100
Franklin, TN 37067

+1-888-611-4534

What if my order never arrives or is stolen?

Please email customerservice@fablebeardco.com 

What if my order is damaged?

If your order has defects email customer service@fablebeardco.com and we will be happy to work with you to remedy the situation.

Order Changes | Cancellations | Returns

*** ORDER CHANGES *** Due to processing time, we cannot honor any change requests to orders after purchase once you have received a shipment notification. Please double-check and carefully review your order before submitting it.



Cancellations:  We do our best to ship items as quickly as possible. Because of this, the window for cancelling orders is very short and since the majority of our orders are products for personal use, we cannot restock them if returned. If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once it has begun processing we are no longer able to cancel your order.


Restrictions apply to all promotions. Promotions are only effective during the specified date range when the appropriate coupon code is used. Promotion discounts cannot be retroactively applied to previous orders even if those orders have not yet shipped. All sale items are final sale and cannot be refunded or exchanged. When coupon codes are offered online or in our newsletter only one coupon code may be applied per purchase.

 


 

Shipping

 

Our Current Lead Time Is 1-2 Business Days. 


- All Products Have A Lead Time As They Are Made To Order. 


Lead Time + Shipping Time = How Long It Takes For Your Order To Arrive.

SHIPPING TIME FRAMES | DOMESTIC

USPS FIRST CLASS SHIPPING

Lead time + 1-3 business days | Including Door-to-door tracking | Automatically includes insurance up to $50

SHIPPING TIME FRAME | CANADA & INTERNATIONAL

PLEASE NOTE: IMPORT DUTIES, TAXES, AND CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. THESE CHARGES ARE THE BUYER'S RESPONSIBILITY AND MUST BE PAID AT THE TIME OF DELIVERY.  TO REMAIN ETHICAL IN OUR BUSINESS PRACTICES, WE CANNOT MARK INTERNATIONAL SHIPMENTS AS "GIFTS" Fable Beard Co. IS NOT RESPONSIBLE FOR CONFISCATED, DESTROYED, OR REJECTED SHIPMENTS BY CUSTOMS. THANK YOU FOR UNDERSTANDING. 

USPS FIRST CLASS INTERNATIONAL

Lead time + 7-21 business days | Dependent on customs
Tracking to the border (door to door is inconsistent)


 

Privacy | Security

Fable Beard Co. respects each and every one of our customer’s right to privacy. At no time will any business information (name, business address, phone number, purchase history, credit card information, etc.) given to us be sold to any other party. Meaning we do not release any information about you to other companies. Fable Beard Co. collects your name, shipping and billing address, phone number, and email when you shop and register with us. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service now and for the years to come.

During the on-line order process, our secure order form requests contact, billing, and financial information. Contact information from the order form is used to send orders and information of promotions/sales from our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The billing and financial information we collect is used only to bill you for the products you have purchased.

You may opt out of any future contacts from us at any time.

Any further questions or concerns please feel free to contact us by visiting our contact us page HERE.  

 

Giveaways

Although Fable Beard Co works diligently to ship out promotional products in a timely manner. Due to the nature of receiving a free product you may be subject to delayed shipping times. *We reserve the right to ship out any giveaway, promotion, or free request within 180 days from confirmation.

 

 

 

ALL-NATURAL
INGREDIENTS

MADE IN
USA

★ ★ ★ ★ ★

40,000+
FIVE STAR
REVIEWS

WORRY-FREE
SCENT
GUARANTEE

Main Scents

Let customers speak for us

from 40518 reviews
Pumpkin Eater - Beard Oil - Prize Pumpkin Pie, Creamy Whipped Topping, Toasted Pie Crust
Rick S
SO MANY great fall scents!

Seems like I'm doing a Fable order every week and they just keep coming! But for me, Pumpkin Eater is the best! Each individual scent character comes through beautifully.

The Undead - Beard Oil - Green Apples, Sour Candy, Bubblegum Brains
Brian

Smells like sour apple Blow Pops. Added with Lightning Rod, Scribe, Warlock & Highway Hunter creates a scent fusion a kin to a full Halloween Trick or Treat bag 🎃

The Last Laugh - Beard Oil - Manic Cotton Candy, Twisted Churros, Wicked Maple Drizzle
Darrell

The scent smells great and lasts for hours. really cool artwork, too.

The Last Laugh - Beard Butter - Manic Cotton Candy, Twisted Churros, Wicked Maple Drizzle
Darrell

The scent smells great and lasts for hours. really cool artwork, too.

The Highway Hunter - Beard Oil - Roasted Pumpkin, Vanilla Bean, Toasted Marshmallow
Travis Albert
Beard oil bangin

I got the highway hunter and got the leech as a bonus. Both scents are amazing!!!!!

The Highway Hunter - Beard Oil - Roasted Pumpkin, Vanilla Bean, Toasted Marshmallow
Ryan

Best fall scent

The Barkeep - A Unscented Blend Beard Balm
Ryan

Gives great hold with a neutral scent

Beard Master - Beard Balm - Aged Leather, Killer Bee Honey, Cursed Apple Trees
Marc Nocerino
Beard Master is GREAT!

This is one of my favorites. In fact, it’s my number two favorite, only behind Mushroom King in its excellence. Long lasting, smells fantastic, just a killer sent all the way around.

Dr. Wolf - Beard Balm - Fresh Blueberries, Warm Pipe Leaf, and Aged Mahogany
stacy gunnell
Absolutely awesome

I love these guys. Their products are amazing and made with care and quality ingredients. My beard has never been better. Thank you

Fable Beard Co.
Jonathan E
Beard balm soothes the itch

I have tried several different products from Fable Beard. By far the one I find most pleasant for my particular combination of wiry hair and sensitive skin has been their beard balm. It does so much to take the irritation from my face and also softens the hair to pleasant levels.
I’ve stuck mostly to their permanent scents, Wizards being my favorite, in part because it’s a scent my wife likes and it’s the nickname she’s had for me since we’ve been dating. The Baker is also great, but more apple forward than baked goods. Not a problem but a bit unexpected by the description.

Organ Grinder - Beard Oil - Moonlit Blueberry Jam, Cheesecake Filling, Roasted Almond Praline
Casey Dawson
Organ Grinder is Sweet Berry Dessert

Organ grinder is similar to the Messenger in that it is a berry forward brown sugar type smell that smells like a nice fall dessert.

Davey McKay
Great product will be ordering

Great product will be ordering again

The Wizard - Body Wash - Cauldron Brewed Bourbon, Toasted Vanilla Oats, Arcane Buttercream, and Orange Zest Sparks
Joseph Gilley
Body wash

I’m loving this one I just received my latest order tho and I never received any tracking on it. And I payed express shipping.

Jack-O-Lantern - Beard Butter - Sugared Pecans, Pumpkin Muffins, Dark Roast Coffee
Shannon

Smells fantastic and non greasy. Item arrived in great condition. Remember, dont open when you get them. Place them in the freezer for about an hour to harden up.

The Scarecrow - Beard Butter - Warm Pumpkin Spice, Withered Hay Fields, Fall Leaves
Shannon

Smells fantastic and non greasy. Item arrived in great condition. Remember, dont open when you get them. Place them in the freezer for about an hour to harden up.